Sales policy

 

  • Valid credit card required as your reservation guarantee.
  • Check-in time is after 15:00 on arrival day.
  • Check-out time is before 11:00 on departure day.
  • Late check-out may result in extra charge.
  • The prices stated in this price list are an approximation only.
  • Should you wish to modify or cancel a confirmed reservation, you can do it online, subject to the Cancellation policy.

Please do not hesitate to contact our reservation office at the following e-mail address: reservations@franz-ferdinand.at for any additional info.
Hotel reserves the right to reject, cancel or modify reservations where it appears that the above contain or have resulted from a mistake or error.

Cancellation policy

The reservation will be held by 24:00, on arrival date

The reservation can be cancelled online no less than 2 day(s) prior to arrival.

In case of no show, we will apply a cancellation fee of 90,00 % of reservation value.

  • In case of cancellation 14-7 days before arrival , we charge a cancellation fee of 70.00% of the reservation value.
  • In case of cancellation 6-1 days before arrival , we charge a cancellation fee of 90.00% of the reservation value.