Cancellation Conditions

One can also change one’s mind. In case you want to cancel or change your reservation, please contact us by phone +43 4285 71335 or by mail to reservations@franz-ferdinand.at. It is best to check the cancellation conditions in advance.

WINTER

LOW SEASON 08.12 – 25.12., 16.01. – 03.02., 06.03. – 27.03. and between 03.01. – 15.01.

up to 2 weeks prior to arrival: free of charge
13 – 6 days prior to arrival: 70% of the total amount
5 – 1 days prior to arrival: 90% of the total amount
at the day of arrival, in case of no-show or early departure: 100% of the total amount

HIGH SEASON 26.12.2021 and 02.01.2022 and between 04.02.2022 and 05.03.2022

up to 4 weeks prior to arrival: free of charge
28 – 15 days prior to arrival: 45% of the total amount
14 – 1 days prior to arrival: 90% of the total amount
at the day of arrival, in case of no-show or early departure: 100% of the total amount

Special cancellation conditions for specials (Longstay, 4=3 offer and smart FRANZ)

No changes or cancellations can be made. In the event of changes or no-show, no payment will be refunded.

SUMMER

LOW SEASON 13.05. – 01.07. and between 29.08. – 19.09.

up to 1 week prior to arrival: free of charge
6 – 1 days prior to arrival: 70% of the total amount
at the day of arrival, in case of no-show or early departure: 100% of the total amount

HIGH SEASON 02.07.2021 and between 28.08.2021

up to 2 weeks prior to arrival: free of charge
13 – 6 days prior to arrival: 70% of the total amount
5 – 1 days prior to arrival: 90% of the total amount
at the day of arrival, in case of no-show or early departure: 100% of the total amount

Click here to download the cancellation policy